Shipping Policy for PAWLYPAW – Your One-Stop Shop for Pet Food, Toys, and Snacks

Last Updated: 21/01/2024

Thank you for choosing PAWLYPAW for your pet’s needs. This Shipping Policy outlines the terms and conditions regarding the shipment of our products. By placing an order with PAWLYPAW, you agree to the following shipping terms:

1. Processing Time:

Orders are typically processed and shipped within [X] business days from the date of purchase. Processing time may vary based on product availability and order volume. Please note that orders are not processed on weekends or holidays.

2. Shipping Methods:

We offer several shipping methods, including standard and expedited options. The available shipping methods and their associated costs are displayed during the checkout process. Please select the preferred shipping method that best meets your needs.

3. Shipping Destinations:

PAWLYPAW currently ships to [list of countries or regions]. If your location is not included in our shipping destinations, please contact us at [email protected] for further assistance.

4. Shipping Rates:

Shipping rates are calculated based on the weight of the products, the selected shipping method, and the destination address. The total shipping cost will be displayed during the checkout process before you complete your purchase.

5. Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status and location of your shipment.

6. Shipping Delays:

While we strive to deliver your orders promptly, please be aware that shipping delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier delays. PAWLYPAW is not responsible for any delays caused by third-party shipping carriers.

7. Undeliverable or Returned Packages:

If a package is returned to us as undeliverable due to an incorrect address provided by the customer, refusal of delivery, or failure to retrieve the package from the carrier, the customer is responsible for any return shipping fees and may be subject to additional charges.

8. Lost or Stolen Packages:

PAWLYPAW is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure that your shipping address is secure and accurate to avoid any delivery issues.

9. International Shipping:

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by the destination country. PAWLYPAW is not responsible for delays or additional charges related to customs processing.

10. Contact Us:

If you have any questions or concerns about our Shipping Policy, please contact us at [email protected].

Thank you for choosing PAWLYPAW. We appreciate your trust and look forward to serving you and your furry friends!